FAQ
Answers for
delivery,
subscriptions and
preferences
Everything you need to know about how ROAMSOME works before you subscribe or while managing your plan.
Answers for
FAQS
Everything you need to know
Quick answers to the most common questions about ROAMSOME subscriptions, delivery and flexibility.
Roamsome currently delivers for free across mainland UK with chilled packaging and tracked delivery slots each week.
Yes. You can pause, skip or switch plans anytime before your weekly cut-off from your account area. The weekly cut off is Saturday for ordering, skipping or cancelling your subscription for the coming Friday.
We publish allergen guidance ahead of delivery while keeping the destination and meal details secret until your box arrives. We also publish which meat will be included in each box so you can choose if you need to skip a particular week. This information will always be on our website and will be emailed to anyone with an active subscription.
No long contract. Your subscription is weekly, bi-weekly or 4 weekly, with pause or cancel anytime controls.
Unfortunately, we are not yet able to offer vegetarian or vegan options for our meal-kits. This is something we are looking to do in the near future so please check back soon or subscribe to our mailing list.
Still have questions?
Our support team is happy to help with delivery, subscriptions and anything else you need.
Subscription details
How the subscription works
Choose the serving size and delivery frequency that suits you. Your box is delivered every Friday, and you can pause, skip or cancel anytime.
Each box is a surprise destination themed meal kit. Pick your plan, choose your serving size, and we’ll handle the rest.
Choose your plan
Select Weekly, Bi-weekly or Monthly from the plan options.
Friday delivery
Orders follow the weekly Friday dispatch schedule so every box arrives on time.
Flexible
Pause, skip or cancel your subscription whenever you need to.
Surprise destination
Each box is themed around a different place for a fun premium experience.
Fresh ingredients
Chef-led recipes and quality ingredients are packed for easy cooking.
Customer support
Need help? Reach out and we’ll explain the plans or delivery process.
Can I cancel anytime?
Yes, you can pause, skip or cancel from your account.
When is delivery?
Delivery is every Friday, with a weekly cut-off before dispatch.
How do I choose frequency?
Use the Weekly, Bi-weekly or Monthly options on the product section.
How does the surprise concept work?
Each box is themed around a different destination, revealed through the contents.
Can I change serving size?
Yes, you can choose between the available serving size variants.
Need more help?
Open the boxes page or contact us and we’ll explain everything clearly.
Need help? Contact us and we’ll explain the plan options.
You can pause or cancel anytime.